Recovering Apple Account without Trusted Phone Number

Is it possible to recover my old account if i don t have access to to old phone number and i don t know it anymore? i know and i have only the email


i have acces only to the email adresss and i wanna recover the old icloud account


[Edited by Moderator]

Posted on Jan 30, 2025 07:35 AM

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1 reply

Jan 31, 2025 11:21 PM in response to 23valentin23

Hi 23valentin23

welcom to the Apple (user-to-user) Community!


Re:" Is it possible to recover my old account if i don t have access to to old phone number and i don t know it anymore? i know and i have only the email

i have acces only to the email adresss and i wanna recover the old icloud account"


Yes. There are a few ways it may be possible to regain access to the Account:


(1) The email address is generally the Apple ID used for log-in.

You may be able to get a verification code sent to that email address.

You could try resetting the password to the account here: https://iforgot.apple.com/password/verify/appleid

and

What to do: If you didn’t receive your verification or reset email - Apple Support

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(2) If you have any other devices or computers listed in that Apple Account, you could use one to re-gain access to the Account.

(Eg:) On a Mac:

Choose Apple menu  >

System Settings (or System Preferences),

then click your name (or Apple ID).

Click Password & Security,

then add or remove a trusted phone number

OR:

by getting a verification code to enter from a device itself ...

Once accessed, you can then change the trusted phone number, Eg: Log-in to your account online:

Go to the Account Security section of https://account.apple.com/


If needed: How to: Get a verification code and sign in with two-factor authentication - Apple Support

or

More info: Two-factor authentication for Apple Account - Apple Support

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(3) Mostly only used as a last resort:

How to use account recovery when you can’t reset your Apple Account password - Apple Support

_________________________________________________________


IF needed: Apple Account Support website (info. / support / contact options etc.):

Apple ID - Official Apple Support


All the best :-)

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Recovering Apple Account without Trusted Phone Number

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