This is a new development. I've used Remote and Music for years.
This morning nothing I do will get the Remote app on my phone to connect to the Music app on my iMac.
Both are on the same network. Both have family sharing turned on.
The iMac library shows up in the iPhone app, but it will not connect.
Anyone else have this issue, or know how to solve it?
Thanks!
iPhone 12 Pro
Thanks for the effort merlinapple. No go.
I’ve been using iTunes Remote successfully for years. This is a new development that it’s not working.
I’ve been through all the steps of deleting and reading, and verifying family sharing , etc. nothing is working at this time.
The library I’m trying to control shows up as an option, the remote app just fails to connect.
I consistently get this error message, but as I’ve said, I have verified all of the network settings.
Hello mikegaulco,
Welcome to Apple Support Communities. It sounds like you need some help with iTunes remote. We certainly understand why you'd reach out and we are happy to help!
This article has steps on making sure this is set up correctly. Can you have a look and see if it helps?
Set up the iTunes Remote app for Music on Mac - Apple Support
Cheers!
mikegaulco,
Are both your iPhone and iMac all up to date?
Update your iPhone, iPad, or iPod touch - Apple Support
Update macOS on Mac - Apple Support
Did you have the opportunity to restart your iPhone, iMac and router as part of your prior troubleshooting steps?
How about checking the firewall settings on your iMac to make sure it isn't blocking that service? Block connections to your Mac with a firewall - Apple Support
Should that behavior still persist, you'll want to reach out to Apple Support so they can look into this further: Contact - Official Apple Support
Take care.
iTunes Remote won't connect to Music
