This morning my wife could drag photos in her albums around to whatever order she wanted.
Custom sort is selected. These are albums she created. They are not shared albums.
When you click and drag a photo to a new location it just moves back to where it was.
Nothing has changed. This is an iPhone 7 Plus with iOS 15.6
The custom rearrange feature worked this morning and does not work now.
This is a very useful feature that no longer works.
Hey, my wife figured it out with some assistance from Google. I had looked at the same internet answer but didn't get it to work.
You go to the main page of the Photos app, select the "Recents" album (the first one in the list which contains all your photos), click on the three dots at the top right and look at the menu that drops down. If it says "Your Photos Only," that's the problem. Select "Yours & Shared." This fixed the problem for us.
Why in the world such a seemingly unrelated and undocumented action would have the desired effect is a mystery. Apple has gone way downhill in User Interface design and documentation since the original Macintosh. Who would ever figure this out, especially when there is no complete documentation for the Photos app available anywhere.
Hey, my wife figured it out with some assistance from Google. I had looked at the same internet answer but didn't get it to work.
You go to the main page of the Photos app, select the "Recents" album (the first one in the list which contains all your photos), click on the three dots at the top right and look at the menu that drops down. If it says "Your Photos Only," that's the problem. Select "Yours & Shared." This fixed the problem for us.
Why in the world such a seemingly unrelated and undocumented action would have the desired effect is a mystery. Apple has gone way downhill in User Interface design and documentation since the original Macintosh. Who would ever figure this out, especially when there is no complete documentation for the Photos app available anywhere.
Hi Tank_Fondue,
Welcome to the Apple Community.
Thank you for posting this experience to the Apple Community.
(We are all Apple users, like yourself, and your wife.)
Wondering if others are experiencing the same issue:
You may want to send feedback to Apple.
They will likely not reply, however your feedback would reach those able to make changes.
If others are also noticing this issue, there may be changes in the next software update.
Form for feedback to Apple
All the best :-)
Thank you for posting the solution that worked for your wife!
It may help others who have been experiencing the same difficulty!
Cheers :-)
iPhone - Cannot Rearrange Photos in Albums
