I dropped my Phone in water, now the Face ID doesn’t work. What should I do now?

I dropped my Phone in water, now the Face ID doesn’t work. What should I do now?

iPhone XS, iOS 15

Posted on Aug 12, 2022 06:08 PM

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Community User Author

Posted on Aug 12, 2022 08:47 PM

Alright, Thanks.

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Community User Author

Aug 12, 2022 08:47 PM in response to Kurtosis12

Alright, Thanks.

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Level 9

74,590 points

Aug 12, 2022 06:19 PM in response to Community User

It has most likely suffered irreparable damage. Take it to a Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

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I dropped my Phone in water, now the Face ID doesn’t work. What should I do now?

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