iMac crashing after Monterey 12.5 upgrade

Hi, my 2017 iMac has started freezing then restarting itself since I've downloaded Monterey 12.5. I'm not particularly computer literate –– I've run First Aid, no problems. Can anyone help?

Posted on Aug 10, 2022 09:38 AM

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1 reply

Aug 11, 2022 04:47 PM in response to TimBlu1969

Hey there TimBlu1969,


We recommend using the steps below to help when your Mac stops responding:


Check your software
If the issue is caused by software on your Mac, one of these steps might help:
Install all available software updates.
• If your Mac suspects that a particular app caused the restart, it might ask whether you would like to move the app to the Trash. Click Move to Trash, then contact the software developer to see if a software update is available.
• Use safe mode to try to isolate the cause of the issue.
Reinstall macOS. If the issue continues after reinstalling macOS, check your hardware.


Continue with the steps to check your hardware next if the above guidance does not help:


If your Mac restarted because of a problem - Apple Support


Take care!


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iMac crashing after Monterey 12.5 upgrade

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