iTunes for Windows opens to blank white screen

Since last night (10/11/2022) my iTunes (62bit) for Windows has been opening only to a blank white screen.


The issue started when I had tried downloading and adding multiple songs from an artist's profile to one of my playlists. It started lagging a little and not adding the songs I'd selected to the playlist, so I decided to try closing and opening iTunes again. Except this time, it just opened to a blank white screen with the mouse point eternally loading, and trying to close the window didn't work. It was late at night so I decided to leave it for the next day, thinking that it was just an issue that needed a restart to resolve on it's own. Except, the issue has persisted to the next day, today, and nothing I do helps. My laptop went through updates last night -- I have Windows 11. I thought this might have done something to the program, but I don't see how that could be the case as this hasn't happened before. I've trawled through forums and tried the fixes -- uninstalling every iTunes related app on my laptop and reinstalling, trying to reinstall by running as administrator, trying to install older version of iTunes for Windows. The only way I can close it when it's open is with 'End Task' on Task Manager. I don't get any kind of message or alert or anything as to why this is happening. Absolutely nothing works, and I don't know what to do.


I've attached a screenshot of what the app looks like when I open it.


For reference, I used this forum to try and figure this out myself

Troubleshooting issues with iTunes for Wi… - Apple Community


Is there any way to fix this?

Windows, Windows 10

Posted on Nov 11, 2022 05:47 AM

Reply
2 replies

Nov 11, 2022 06:33 AM in response to azurehyn

Are you sure that isn’t a picture of a polar bear in a snow storm?


You can try holding down ctrl+shift as you launch iTunes to open it in safe mode. If that opens correctly it may also work when you close and then reopen normally. Generally a full tear down and reinstall will fix this sort of issue, and sometimes it may help to go back to the previous build, but it seems you’ve tried both of those already. 😕


tt2

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iTunes for Windows opens to blank white screen

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