Locked iPad, restored it and still can't get in
The passcode on my iPad is locked. I tried to restore it and it's asking for the password I used four years ago rather than my current apple id password. Help!
Question marked as
Hello GatorGal79,
That means the iPad is Activation Locked to your old iCloud account. You have a couple of options:
- Reset the password for your old Account.
Reset Password -> https://iforgot.apple.com/password/verify/appleid
Forgot Apple ID -> https://iforgot.apple.com/appleid
- Remove the Activation Unlock: How to remove Activation Lock - Apple Support
If those did not help, Contact Apple Support:
-> Contact Apple for help with Apple ID account security - Apple Support