Locked iPad, restored it and still can't get in
The passcode on my iPad is locked. I tried to restore it and it's asking for the password I used four years ago rather than my current apple id password. Help!
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Hello GatorGal79,
That means the iPad is Activation Locked to your old iCloud account. You have a couple of options:
- Reset the password for your old Account.
Reset Password -> https://iforgot.apple.com/password/verify/appleid
Forgot Apple ID -> https://iforgot.apple.com/appleid
- Remove the Activation Unlock: How to remove Activation Lock - Apple Support
If those did not help, Contact Apple Support:
-> Contact Apple for help with Apple ID account security - Apple Support