Lose audio when recording Keynote presentation

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Level 1

12 points

Hi. I recorded a 45 minute presentation on keynote only to find that the sound was missing on 3-4 slides.

I find that if I stop to re-record a slide, that’s when I lose sound. It eventually comes back a few slides later.

Has anyone had this issue? It’s very frustrating because the green volume signal seems to be picking up my sound.

TIA.

MacBook Pro 15″, macOS 11.6

Posted on Aug 1, 2022 06:11 PM

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Answer 1

Community Specialist

Hey there Saij71,

Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.

To isolate this issue, let's make sure that you are adding the audio in a supported format and that all the steps outlined here are followed:

If those actions are followed, we recommend that you reach out to Apple directly to investigate:

Have a great day!

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