new contacts card won't open in text message why?

On iphone SE i sent a contacts info to another person with iphone SE in a text message. That person is not able to open it to save the contacts info onto their iphone. Why? How can i fix it? I can't find answers online. Thx

iPhone SE (Gen 2)

Posted on Aug 1, 2022 02:37 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2022 08:43 AM

Hi cre8tvm9,


Troubleshooting this issue would depend on what error the person gets when trying to open it. Do you know what error that is? Have you tried sending a contact to another iPhone user to see if the issue persists? This can help determine who's device is having the issue in particular.


We look forward to hearing back from you.


Take care.

2 replies
Question marked as Top-ranking reply

Aug 2, 2022 08:43 AM in response to cre8tvm9

Hi cre8tvm9,


Troubleshooting this issue would depend on what error the person gets when trying to open it. Do you know what error that is? Have you tried sending a contact to another iPhone user to see if the issue persists? This can help determine who's device is having the issue in particular.


We look forward to hearing back from you.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

new contacts card won't open in text message why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.