WiFi Disconnetions

Question

niss253 Author

Level 1

4 points

WiFi Disconnetions

Hi All,

I have a MacBook air which always keeps disconnecting from our company network.

My macOS is Monterey 12.4.

Here are the logs:

Sun Jul 24 09:02:23.860 <airport[404]> ERROR: rapportd (592) is not entitled for com.apple.wifi.join_history, will not allow request

Sun Jul 24 09:02:24.059 <airport[404]> -[dpsManager handleDPSEventWithType:eventInfo:networkName:BSSID:channelInfo:isCriticalAppInUse:]_block_invoke: Ignoring non-dps events while not in monitoring period/ Ignoring DPS event while in monitoring period

Sun Jul 24 09:02:27.967 <airport[404]> airportdProcessDLILEvent: <en0> event=1, flags=0xFFFF8863, lastPowerPref=on

Sun Jul 24 09:02:27.968 <airport[404]> airportdProcessDLILEvent: en0 marked UP, applying user power preferences (ON).

Sun Jul 24 09:02:27.968 <airport[404]> airportdProcessDLILEvent: <en0> Setting power ON

Sun Jul 24 09:02:27.976 <airport[404]> airportdProcessDLILEvent: <en0> event=1, flags=0xFFFF8863, lastPowerPref=on

Sun Jul 24 09:02:27.976 <airport[404]> airportdProcessDLILEvent: en0 marked UP, applying user power preferences (ON).

Sun Jul 24 09:02:27.976 <airport[404]> airportdProcessDLILEvent: <en0> Setting power ON

Sun Jul 24 09:02:28.720 <airport[404]> -[dpsManager handleDPSEventWithType:eventInfo:networkName:BSSID:channelInfo:isCriticalAppInUse:]_block_invoke: Ignoring non-dps events while not in monitoring period/ Ignoring DPS event while in monitoring period

Sun Jul 24 09:02:28.739 <airport[404]> ERROR: rapportd (592) is not entitled for com.apple.wifi.join_history, will not allow request

Sun Jul 24 09:02:28.744 <airport[404]> ERROR: sharingd (653) is not entitled for com.apple.wifi.join_history, will not allow request

Sun Jul 24 09:02:28.912 <airport[404]> -[dpsManager handleDPSEventWithType:eventInfo:networkName:BSSID:channelInfo:isCriticalAppInUse:]_block_invoke: Ignoring non-dps events while not in monitoring period/ Ignoring DPS event while in monitoring period

Sun Jul 24 09:02:34.055 <airport[404]> airportdProcessDLILEvent: <en0> event=1, flags=0xFFFF8863, lastPowerPref=on

Sun Jul 24 09:02:34.055 <airport[404]> airportdProcessDLILEvent: en0 marked UP, applying user power preferences (ON).

Sun Jul 24 09:02:34.055 <airport[404]> airportdProcessDLILEvent: <en0> Setting power ON

Sun Jul 24 09:02:34.137 <airport[404]> airportdProcessDLILEvent: <en0> event=1, flags=0xFFFF8863, lastPowerPref=on

Sun Jul 24 09:02:34.137 <airport[404]> airportdProcessDLILEvent: en0 marked UP, applying user power preferences (ON).

Sun Jul 24 09:02:34.137 <airport[404]> airportdProcessDLILEvent: <en0> Setting power ON

Sun Jul 24 09:02:34.714 <airport[404]> ERROR: rapportd (592) is not entitled for com.apple.wifi.join_history, will not allow request

Sun Jul 24 09:02:34.714 <airport[404]> ERROR: sharingd (653) is not entitled for com.apple.wifi.join_history, will not allow request

Sun Jul 24 09:02:34.797 <airport[404]> -[dpsManager handleDPSEventWithType:eventInfo:networkName:BSSID:channelInfo:isCriticalAppInUse:]_block_invoke: Ignoring non-dps events while not in monitoring period/ Ignoring DPS event while in monitoring period

Sun Jul 24 09:02:34.816 <airport[404]> ERROR: rapportd (592) is not entitled for com.apple.wifi.join_history, will not allow request

Sun Jul 24 09:02:34.819 <airport[404]> ERROR: sharingd (653) is not entitled for com.apple.wifi.join_history, will not allow request

Sun Jul 24 09:02:34.853 <airport[404]> ERROR: rapportd (592) is not entitled for com.apple.wifi.join_history, will not allow request

MacBook Air 13″, macOS 12.4

Posted on Jul 31, 2022 2:25 AM

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Answer 1

Owl-53

Level 10

101,401 points

Jul 31, 2022 4:05 AM in response to niss253

Networking is finicky at best and not one of my strong suits 😔

As for Work environments - really do suggest the Company IT Department as a start. After all, they control the SSID Broadcast Signals.

Home - that is something I am more comfortable helping with

1 - Recommended settings for Wi-Fi routers and access points - Apple Support

2 - Check your Network Setting in System Preferences and make sure the Order of Connections is correct. The same suggestion in above link applies to Home Wifi

Personally, have upGraded from Big Sur to Monterey 12.5 and have had zero Wifi signal issues in a Home Environment ( Retired ) so not work involved.

Have travelled often around the world ( per COVID 19 ) and had very little issues where we have been including Asia, South East Asia, South Asia, Europe ,

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Answer 2

Owl-53

Level 10

101,401 points

Jul 31, 2022 4:15 AM in response to niss253

The follow is from another person with similar error messages

" Tue Jul 23 17:14:38.419 <airportd[194]> ERROR: sharingd (424) is not entitled for com.apple.wifi.join_history, will not allow request

Tue Jul 23 17:14:38.429 <airportd[194]> ERROR: rapportd (382) is not entitled for com.apple.wifi.join_history, will not allow request"

Refer to below link and possible answer / solution presented by contributor @BDAqua

Wifi does not work sporadically - Apple Community

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Answer 3

Owl-53

Level 10

101,401 points

Aug 1, 2022 6:17 AM in response to niss253

Has the User attempted, what appears to have solved another persons' similar issue ?

Copy and Paste from @BDAqua solution

Make a New Location, Using network locations in Mac OS X ...

http://support.apple.com/kb/HT2712

 System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

The interface that connects to the Internet should be dragged to the top of the list.

 Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

8.8.8.8

8.8.4.4

Apply.

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Answer 4

Owl-53

Level 10

101,401 points

Aug 1, 2022 6:56 AM in response to niss253

This link provides some insights to rapportd - https://apple.stackexchange.com/questions/308294/what-is-rapportd-and-why-does-it-want-incoming-network-connections

This link provides some insights to sharingd - sharing process taking loads of cpu on st… - Apple Community

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Answer 5

Owl-53

Level 10

101,401 points

Jul 31, 2022 2:36 AM in response to niss253

Q - " I have a MacBook air which always keeps disconnecting from our company network. "

A - Speak to your Company IT Department

Q - My macOS is Monterey 12.4.

A - The current stable version of Monterey is now version 12.5 as of July 20, 2022

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Answer 6

Owl-53

Level 10

101,401 points

Jul 31, 2022 2:56 AM in response to niss253

In the context of the specific question presented - Company Wifi and this computer disconnecting - tend to disagree on missing the point.

The point is specific to this computer and company wifi

Each other user ( as per your assertion ) experiencing a similar issue are not connecting to The Company Wifi

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Answer 7

niss253 Author

Level 1

4 points

Jul 31, 2022 3:01 AM in response to Owl-53

I know this issue is affecting a lot of private or company usage. These logs happen even when the computer is at home and connecting to my private network.

Regarding the company WiFi network, we have these issues where the computer can't complete 802.1X authentication with our network. Is there any particular configuration we need to set for these changes since Monterey upgrade?

What are the <airport[404]> ERROR: rapportd (592) is not entitled for com.apple.wifi.join_history, will not allow request.

What does it mean? I constantly see these logs.

Thanks in advance.

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Answer 8

Owl-53

Level 10

101,401 points

Aug 1, 2022 6:29 AM in response to niss253

Unless you are programmer of the software, most of what is in the Error Logs is gibberish to the lay user.

It may give a hint what the problem might to might not be.

The user may what to presume this and never Really Know the root cause except when the issue is fixed and the error cease to appear IMHO

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Answer 9

niss253 Author

Level 1

4 points

Jul 31, 2022 2:51 AM in response to Owl-53

I think you are missing the point here. The issue is within the Mac. Since the Monterey upgrade, I see a lot of users having these issues when the WiFi drops regularly.

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