Pop up issue

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TikiKhan Author

Level 1

12 points

Pop up issue

I keep getting a pop up when I try to log into mysocialsecurity. It reads, “Do you want to download “bec-manage-ui”?

iPhone 8 Plus, iOS 15

Posted on Jul 29, 2022 07:20 AM

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Answer 1

Top-ranking reply

TikiKhan Author

Level 1

12 points

Jul 31, 2022 11:39 AM in response to Brandon_J_321

Hi Brandon,

I have determined it is something within Safari and not the iOS. When I switched to Google, still on my iPhone, I did not encounter the same issue. If you think you might know what the problem is, please don’t hesitate to let me know.

Thank You,

TikiKhan

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Answer 2

Jul 31, 2022 08:06 AM in response to TikiKhan

Howdy TikiKhan,

Thanks for posting in the Apple Support Communities.

We'd recommend confirming that you're up-to-date with the latest iOS version on your iPhone to be sure the latest security updates have installed. If an update is available, be sure to complete a backup of your information prior to installing the update. For assistance with either of these steps, check out this resource: Update your iPhone, iPad, or iPod touch - Apple Support

As we're unsure if you were intending to download anything from the website or what the download is related to in regards to the site you're visiting, we'd recommend closing the tab and clearing your recent browsing history. After you've completed those steps, return to the website you're looking to use to see if this appears again. For help with clearing the history, check out the steps here: Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

We hope that's able to help.

Have a great day!

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