junk mail filter and rules not working

I get tons of spam about Mcafee & Norton. I have written rules to stop it & the junk filter is not helping either. Any ideas?

Posted on Jul 28, 2022 03:52 PM

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Jul 29, 2022 07:50 AM in response to 690dave

690dave wrote:

I get tons of spam about Mcafee & Norton. I have written rules to stop it & the junk filter is not helping either. Any ideas?


Are you running Mcafee and or Norton Antivirus...?


Uninstall it. Look for an official uninstaller—if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/Updates/uninstall




Third party AntiVirus is not recommended— it typically does nothing but add issues to the macOS and competes directly with Apple’s own built in security:


macOS - Security - Apple macOS - Security - Apple

Apple Platform Security - Apple Apple Platform Security - Apple Support

Protecting against malware in macOS

Protecting against malware in macOS - Apple Support




Aug 17, 2022 06:05 PM in response to francesfromcrestwood

I am having same problem. The spammer is constantly changing the email address from which the messages are sent. But the "kohl's", "Mcafee", "norton", "Ace Hardware" "Makita Power Drill" titles stay the same. I use both iPhone (iOS) and Mac OS, the Mac Mail client on both devices, and both devices retrieve mail from my same sbcglobal.net (POP) account. My Mac OS Mail client seems to be learning and filtering the junk well, but my iPhone Mail client is not learning the junk at all.


I have gone upstream to my sbcglobal account (which is hosted by yahoo server), logged in with a web browser and tried to take steps for the mail server to learn the junk/spam at that level, such as blocking senders and marking hundreds of messages as spam. But my iPhone mail is still getting plastered daily with about 40-50 of these. Again, my desktop Mac mail client seems to be filtering pretty well. It's just the iPhone that's out of control. Both devices retrieve mail from the same server. Any help?


Mac 11.6.7 Big Sur

Mac OS Mail version 14.0

iPhone iOS 15.6



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junk mail filter and rules not working

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