Why is my phone frozen on ‘slide to power off’

my phone screen had frozen. Tried the usual tried the usual buttons to turn off phone.

that has gone up but still frozen.

can neither slide to power off or

use (x) cancel button.

Thanks


iPhone 12 mini

Posted on Jul 24, 2022 8:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2022 8:25 AM

Force restart your iphone

see this link on how to do that

Force restart iPhone - Apple Support (IE)


2 replies

Jul 24, 2022 9:50 AM in response to WheelieNick

Thank you WheelieNick.

tried this so many times before reaching out, without success. Called Apple Support, suggested the same. Without success. Finally set up an appointment at an Apple Store W London. (Btw like the .ie!)

it’s my husbands phone, 12mini, 11 months old! Not the first time it’s frozen but always been able to slide off and restart.

By chance after finishing call, decided to give one last try…it worked!

regardless will still keep the appointment, as feel possibly deeper issues based on ‘freezing frequency’. Have 11 myself, been an apple user since inception. No issues.

thank you so much for your response… CT


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Why is my phone frozen on ‘slide to power off’

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