Screen in completely frozen
Iphone is stuck at power off slider, tried holding down the power button several times can’t slide up on the phone or anything. What should I do?
iPhone 12 Pro Max
Question marked as
User profile for user:
Vilas_S
User level:
Community Specialist
Hello Orange1129,
Thank you for using Apple Support Communities. If your iPhone is not responding, we recommend that you try to force restart it. This step usually helps if your device becomes unresponsive. For steps click here: If your iPhone won't turn on or is frozen - Apple Support
On an iPhone 8 or later:
1.) Press and quickly release the volume up button.
2.) Press and quickly release the volume down button.
3.) Press and hold the side button until you see the Apple logo.
4.) If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5.) If your phone still doesn't turn on, contact Apple Support.
We hope these steps are helpful. Cheers.