I have a case I previously provided you with all the information and promised a solution and I'm still waiting
what your team is do for my case
[Personal Information Edited by Moderator]
Question marked as
We are mostly users like you, not Apple employees, so we don't have access to any data information.
Try contacting Apple Support for assistance .
Work through the screens to get an email or chat option.
Apple Support by e-mail or chat. -