Background image keeps going missing in presentations

I thought this was just on one presentation, but it seems to be on all of them. I just update to version 12.1 of Keynote thinking that would help, but it hasn't. I have used the standard template for Leather Book and Typeset and they open fine at first. It does seem to download about 6.2 MB before opening even though the presentations are set to keep on this device. After a few minutes of editing, the background image disappears from the slides and there's a tiny icon "question mark" where you select the background image. The original image was there before this happens. It seems like the images used in the template are stored online, so I saved a custom version of the theme. However, the same thing happened with that version. I haven't tried using a local image as the background. I opened the Keynote file as a Zip folder and couldn't find the background images stored in there. Any ideas?



Before


After


Before


After

MacBook Pro 13″, macOS 12.3

Posted on Jul 18, 2022 11:52 PM

Reply
1 reply

Jul 19, 2022 06:02 PM in response to Rohtarin

Hello Rohtarin,


Since this issue may be related to the application vs the images, have you tried following If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support, as the app isn't performing as expected?

If not, you might give those actions a try to see if it helps.


Also, we noticed that the model Mac you have should have a macOS update available. The current relearn of macOS Monterey is 12.4. You should consider updating the macOS to see if this update has any impact of the issue you're experiencing.


Update macOS on Mac - Apple Support


As always, be sure that you have a backup of your MacBook should you decide to move forward with installing the latest macOS update.


How to back up your Mac - Official Apple Support


Best regards.



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Background image keeps going missing in presentations

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