unable to turn of Childs iMessage, Childs phone will only receive messages on wifi

Question

Level 1

4 points

-I have set up my daughters iPhone under family sharing (has separate Apple ID from my own)

-I am the organizer on family sharing

-her phone stopped sending/recieving text messages...... currently messages will only come thru when she is on wifi

-it was not like this previously.

-I can't find where to change this

-on daughters phone, the option to turn off iMessages is greyed out....will not let me turn off

wondering why text will not come in /or go out

-she does have text messages included in her cell phone plan.....so that's not the issue

Posted on Jul 18, 2022 3:38 PM

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Answer 1

iMessages require the internet

SMS does not require internet.

Try these steps first

Restart your device: ...
Check your network connection. ...
Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

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