Not all files are showing up in Target Disk Mode

Trying to transfer files from a old iMac that won't boot up anymore to a new iMac using Target Disk Mode.


I can mount the old iMac OK, and even transfer some of the files, but not all of the files are visible. I know certain folders should have files in them, but they're showing up as empty when I view it.


The strange thing is that when I "get info" on the mounted iMac drive, the total memory used on that info screen is accurate. But the actual number of files I can see when I explore the mounted drive doesn't add up to that amount.

Posted on Jul 11, 2022 07:42 PM

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Jul 12, 2022 01:01 PM in response to HWTech

Update 2: Here are the DriveDx results. I assume this is not good haha.



I should add, when I "get info" on the whole mounted drive, it shows up as 690 GB used (which is about right), but when I "get info" on all the individual folders inside, everything only adds up to about 250GB. So it seems like there are over 400GB of missing files.

Jul 12, 2022 10:20 AM in response to DystopianIntervention

It helps to know the exact model of the older Mac and the OS used on it. Having the same information for the newer host Mac may also be useful as well. You can get this information by clicking the Apple menu and selecting "About This Mac" and by entering the system serial number for the non-booting Mac here:

Check Your Service and Support Coverage - Apple Support


Where are the files or folders located which are missing? In the home user folder or outside of the Users folder?


Did you have multiple user accounts on the old Mac? Or even on the newer host Mac?


Jul 12, 2022 11:20 AM in response to HWTech

I'm not sure about the exact model of the older Mac, I can't boot into the OS unfortunately. I think it's 2011-ish? It's running Sierra.


The newer Mac is a 2021 24 inch running Monterey.


The files are missing mainly in the home user folder: the Desktop, Downloads, Music and Pictures folders are all empty when I know there should be files inside.


I believe each Mac only had one user account.


Thanks for any assistance! :)

Jul 12, 2022 12:08 PM in response to DystopianIntervention

Was iCloud enabled? If so, then it may alter the behavior of those specific folders. I don't use iCloud so I am not certain.


There is also a chance of a file system issue or even a failing drive. Try running DriveDx to check the health of the older iMac's hard drive. If connected by USB, then you will need to install a special USB driver. However, even with the special USB driver it is not always possible to access the drive's health information. Post the complete text report here using the "Additional Text" icon which looks like a piece of paper. If the old iMac has a Fusion Drive setup, then post a report for both the SSD & HD.


If the drive(s) are healthy, then try running Disk Utility First Aid on the older iMac's volume.


Maybe try using Carbon Copy Cloner (CCC) to transfer the items from the old computer to see if CCC can see those missing items.


Jul 12, 2022 01:21 PM in response to DystopianIntervention

The hard drive is failing with over 4K sectors already reallocated. The only "good" thing is currently there are no "Pending Sectors" which are awaiting reallocation. If there were sectors pending reallocation, then you would likely be seeing slowness trying to access certain areas of the drive. Of course once you start having this many bad sectors on a hard drive, they usually just keep accumulating until the drive won't respond. The next time you try to access a physical area of the drive near the damaged section you may start to see issues and an increase in the "Pending Sector" raw value.


Since there were over 14K uncorrectable errors, you definitely have some data loss if some items are not showing up.


You may want to use CCC to transfer your files if you still have stuff to transfer. CCC has an option to ignore errors so maybe it will allow you to transfer the remaining items. However, if the number of "Pending Sectors" or "Reallocated Sector Count" increases or CCC encounters too many errors, then you may be putting the remaining data at risk attempting to use standard apps to transfer the files as they are not capable of dealing with the errors being produced (nor can macOS). Normally in this situation I would never advise to use CCC for this purpose, but as long as CCC only has a small number of files it has trouble reading, then it may not be too risky (I've used CCC for this when less than a dozen files had issues transferring). I'm only suggesting CCC here because currently there are no "Pending Sectors" waiting reallocation, but if you see any listed I would stop as you will likely be making the failure worse where even a professional data recovery service may not be able to help. The "Pending Sector" raw value gets reset to zero after the sectors have been reallocated so it is important to be careful.


If you still have data to transfer, I highly recommend you contact a professional data recovery service such as Drive Savers or Ontrack since you will likely only get one chance to save the data. Choose wisely. Both vendors provide free estimates and both are recommended by Apple and other OEMs.


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Not all files are showing up in Target Disk Mode

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