Turn off Find my Phone on a stolen device and from an already removed iCloud account
Hello everybody,
Unfortunately i am in a very difficult situation, I hope you can help.
My iPhone 13 Pro Max was stolen.
I have insurance (not Apple insurance) and my claim has been suspended until the locator "find my phone" is active.
I have deleted and removed my stolen device from my account via the website https://www.icloud.com/find/ and deleted my phone from my iCloud account.
Unfortunately, despite this, the "find my phone" is still active. I definitely need to turn this off, but I have no other ideas now.
Why do you think this might still be activated and what is the reason for this feature not being turned off?
If I understand correctly, from now on the thief can reactivate the device, does this not affect the above? What happens if it is assigned to a new iCloud account and the "find my phone" function is reactivated?
Unfortunately, I have read through all the advice on Apple's website but they have not been able to help me.
I'm simply very clueless as to who and how can help, so I trust my request is read by an expert who can help me solve my problem quickly.
Thank you in advance for your helpfulness,
Take care of yourself,
Levente