I have a new iphone 13 pro and every time i begin a phone call the audio is muted for the first 3-5 seconds. I can not hear the other line and they can not hear me. After a few seconds, the call works perfectly but it is frustrating and awkward way to start calls. Does anyone else have this issue?
iPhone 13 Pro, iOS 15
Hi Bridgewater1310,
Thank you for using the Apple Support Communities! Are you using any type of protective case on your iPhone? If so, does removing it help? Is this specific to phone calls, or does it also happen with FaceTime calls? We would also recommend the steps in the following article that may help:
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
Hope this helps!
Have a great day.
Hi Bridgewater1310,
Thank you for using the Apple Support Communities! Are you using any type of protective case on your iPhone? If so, does removing it help? Is this specific to phone calls, or does it also happen with FaceTime calls? We would also recommend the steps in the following article that may help:
If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
Hope this helps!
Have a great day.
Audio muted for first few seconds
