I can play music and videos and hear them through the speakers. But, during a phone call, I get no sound from the speakers even though the icon is showing white (enabled).
I made no changes to settings - it just started suddenly. Any steps to get this corrected will be very much appreciated because I can’t stand having to hold my phone to my ear.
iPhone 16 Pro, iOS 18
It sounds like your iPhone's speaker is functioning for media but not during calls.
1. Check Volume During Calls: Ensure the volume is turned up during the call by pressing the volume up button multiple times.
2. Verify Audio Routing: During the call, tap the audio icon and ensure "iPhone" is selected as the audio source.
3. Inspect the Speaker: Dust or debris might obstruct the speaker. Clean it gently with a soft-bristled brush.
4. Restart Your iPhone: Sometimes, a simple restart can resolve temporary glitches.
5. Update iOS: Ensure your iPhone is running the latest iOS version, as updates often fix bugs.
6. Reset Network Settings: Go to Settings ➡️ General ➡️ Transfer or Reset ➡️ Reset ➡️ Reset Network Settings. This won't erase your data but will reset Wi-Fi and cellular settings.
7. Test with Speakerphone: Try enabling speakerphone during a call to see if sound works through the external speaker.
If none of these steps resolve the issue, it might be a hardware problem. You can contact 👉 Official Apple Support or visit an Apple Store for further assistance.
Axel F.
It sounds like your iPhone's speaker is functioning for media but not during calls.
1. Check Volume During Calls: Ensure the volume is turned up during the call by pressing the volume up button multiple times.
2. Verify Audio Routing: During the call, tap the audio icon and ensure "iPhone" is selected as the audio source.
3. Inspect the Speaker: Dust or debris might obstruct the speaker. Clean it gently with a soft-bristled brush.
4. Restart Your iPhone: Sometimes, a simple restart can resolve temporary glitches.
5. Update iOS: Ensure your iPhone is running the latest iOS version, as updates often fix bugs.
6. Reset Network Settings: Go to Settings ➡️ General ➡️ Transfer or Reset ➡️ Reset ➡️ Reset Network Settings. This won't erase your data but will reset Wi-Fi and cellular settings.
7. Test with Speakerphone: Try enabling speakerphone during a call to see if sound works through the external speaker.
If none of these steps resolve the issue, it might be a hardware problem. You can contact 👉 Official Apple Support or visit an Apple Store for further assistance.
Axel F.
"Speaker Does Not Work During Calls - iPhone 16 Pro: I can play music and videos and hear them through the speakers. But, during a phone call, I get no sound from the speakers even though the icon is showing white (enabled). I made no changes to settings - it just started suddenly. Any steps to get this corrected will be very much appreciated because I can’t stand having to hold my phone to my ear."
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Troubleshooting Low iPhone Call Volume:
A. Start with these two links...
B. A Few Other Links that May Help:
This is not user error. This is not a hardware problem as my phone is brand new. This is Apple bug occurring after updates. They should fix it.
Speaker Does Not Work During Calls - iPhone 16 Pro
