Speaker Does Not Work During Calls - iPhone 16 Pro

"Speaker Does Not Work During Calls - iPhone 16 Pro: I can play music and videos and hear them through the speakers. But, during a phone call, I get no sound from the speakers even though the icon is showing white (enabled). I made no changes to settings - it just started suddenly. Any steps to get this corrected will be very much appreciated because I can’t stand having to hold my phone to my ear."

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Troubleshooting Low iPhone Call Volume:

A. Start with these two links...

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone - Apple Support
• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call -Apple Support

B. A Few Other Links that May Help:

• If you Hear No Sound or Distorted Sound from your iPhone, iPad, or iPod touch Speaker - Apple Support

• If the Microphones on your iPhone aren't Working - Apple Support



• Control Audio Playback on AirPods with iPhone - Apple Support

• Adjust Audio and Visual Settings on iPhone - Apple Support

• Adjust the Volume on iPhone - Apple Support

It sounds like your iPhone's speaker is functioning for media but not during calls.

1. Check Volume During Calls: Ensure the volume is turned up during the call by pressing the volume up button multiple times.

2. Verify Audio Routing: During the call, tap the audio icon and ensure "iPhone" is selected as the audio source.

3. Inspect the Speaker: Dust or debris might obstruct the speaker. Clean it gently with a soft-bristled brush.

4. Restart Your iPhone: Sometimes, a simple restart can resolve temporary glitches.

5. Update iOS: Ensure your iPhone is running the latest iOS version, as updates often fix bugs.

6. Reset Network Settings: Go to Settings ➡️ General ➡️ Transfer or Reset ➡️ Reset ➡️ Reset Network Settings. This won't erase your data but will reset Wi-Fi and cellular settings.

7. Test with Speakerphone: Try enabling speakerphone during a call to see if sound works through the external speaker.

If none of these steps resolve the issue, it might be a hardware problem. You can contact 👉 Official Apple Support or visit an Apple Store for further assistance.

Axel F.

This is not user error. This is not a hardware problem as my phone is brand new. This is Apple bug occurring after updates. They should fix it.