No Text Notification Sound For Only One Contact

I am having a problem with no text message sound from my husband when he texts me. I've checked my settings and notifications are turned on. I don't have Do Not Disturbed turned on in Focus. Also, "Personal", "Sleep", nor "Work" in Focus are enabled. I do hear a sound whenever anyone else text me. I just don't hear it when my husband texts me. Is there anything else I should check? I'm just confused why I get a notification sounds when everyone else sends me a text, but I don't hear one when it comes from him. I have an iPhone XS and he has an iPhone 11. My iPhone software is up to date.

iPhone XS

Posted on Jul 3, 2022 10:43 PM

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4 replies

Jul 4, 2022 04:57 PM in response to Bvwilliams

Hey there, Bvwilliams!


Thanks so much for using Apple Support Communities.


We want to help you get this figured out. One thing we're wondering is if you may have selected a custom ringtone for your husband in the past? It's possible that one was selected but something has caused that particular tone to stop working as expected. You can check by opening Contacts and tapping his name > Edit > Text Tone. We want to make sure that this tone is set to 'Default'.


If that all looks good, then we'd recommend checking if you may have muted notifications by accident. This article shows you how to do that, under the section titled 'Turn on Hide Alerts': Use Messages on your iPhone, iPad, or iPod touch - Apple Support


We hope that this information is helpful.


​Have a great day!


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No Text Notification Sound For Only One Contact

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