Apple Battery Pack Firmware not updated

Hi Community,

my magsafe battery pack still hasnt updated its firmware since april 2022

Its still the old 2.0.2c.0 firmware.

i dont have a macbood and no ipad with c port. Do Inneed to go to an apple store ? apple support app has no listing of the battery

pack.

Posted on Jun 26, 2022 8:48 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2022 9:45 AM

Hello LGrrr,


We understand that you're looking to update the firmware. As it requires a "Mac or an iPad model with a USB-C port", without those you would need to borrow a device from someone. Additionally, you can visit an Apple Store. This article helps outline the steps to take: Genius Bar Reservation and Apple Support Options - Apple


Thanks for using Apple Support Communities!

1 reply
Question marked as Top-ranking reply

Jun 27, 2022 9:45 AM in response to LGrrr

Hello LGrrr,


We understand that you're looking to update the firmware. As it requires a "Mac or an iPad model with a USB-C port", without those you would need to borrow a device from someone. Additionally, you can visit an Apple Store. This article helps outline the steps to take: Genius Bar Reservation and Apple Support Options - Apple


Thanks for using Apple Support Communities!

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Apple Battery Pack Firmware not updated

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