Apple TV plays audio but not video

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Level 1

4 points

Apple TV plays audio but not video

When trying to stream Apple TV shows on my laptop, the audio plays, but the video does not. This happens regardless of browser (firefox or chrome) and is not fixed by logging out or restarting my computer. I have experienced this issue on 3 different devices across 2 different accounts. Anyone else experienced this issue and had any luck finding a solution?

Posted on Jun 25, 2022 5:33 AM

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Answer 1

Rudegar

Level 10

179,298 points

Jun 25, 2022 5:48 AM in response to choul03

services can choose to block airplay when they do what you describe happens

netflix does

Netflix confirms it killed AirPlay support, won’t let you beam shows to Apple TVs anymore - The Verge

if is the case then your only option is to resort to the app of the content provider on the appletv box

if you have a tv which support airplay 2 then you can't do that of cause and then may have to look for a smarttv app offering the content on the smarttv's app store

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