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Not able to download Catalina

I need to upgrade to Catalina (my MacBook Pro is 2012), but every time I try to download I get an error message saying that it was not able to download and it timed out.

I know there is space.


Please advice what I should do.

Many thanks


MacBook Pro 15″, macOS 10.14

Posted on May 30, 2022 6:36 AM

Reply
6 replies

May 30, 2022 8:06 AM in response to retfromjozi

macOS Catalina is compatible with these computers


  • MacBook Pro (Retina, 15-inch, Mid 2012)
  • MacBook Pro (15-inch, Mid 2012)
  • MacBook Pro (Retina, 13-inch, Late 2012)
  • MacBook Pro (13-inch, Mid 2012)



There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router

May 30, 2022 8:08 AM in response to retfromjozi

are you attempting the download over wi-fi? when possible, you should perform macOS downloads with a wired ethernet connection. if this is not possible, (mac has no ethernet port) you should move the mac as close as possible to the router, and temporarily remove your other devices from the wi-fi. you need the most bandwidth going to the mac as you can get while downloading a macOS. i would trash the current catalina installer and start over.

Not able to download Catalina

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