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Macbook freezes and restarts. Why?

Last 3 days the laptop freezes and reboots. This happens after about 3-4 hours of use. What's the matter?


MB Pro 16 M1 Max

MacBook Pro 16″, macOS 12.3

Posted on May 21, 2022 7:07 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2022 7:18 AM

WEBMAS wrote:

Last 3 days the laptop freezes and reboots. This happens after about 3-4 hours of use. What's the matter?

MB Pro 16 M1 Max


Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

If your Mac restarted because of a problem - Apple Support



some known issue—Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN


To trouble shoot further you can:


—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 




1 reply
Question marked as Top-ranking reply

May 21, 2022 7:18 AM in response to WEBMAS

WEBMAS wrote:

Last 3 days the laptop freezes and reboots. This happens after about 3-4 hours of use. What's the matter?

MB Pro 16 M1 Max


Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac spontaneously restarts or displays a ... - Apple Support

If your Mac restarted because of a problem - Apple Support



some known issue—Uninstall all third party apps that are Cleaners/Optimizers/Anti-Virus/VPN


To trouble shoot further you can:


—SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 




Macbook freezes and restarts. Why?

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