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maroof2005 Author

Level 1

4 points

macbook freezes & restarts

macbook freezes automatically & restarts

MacBook Air 13″, macOS 10.15

Posted on Sep 1, 2020 10:32 PM

Top-ranking reply

Axel Foley

Level 10

150,090 points

Posted on Sep 1, 2020 10:38 PM

Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.

Thats all I have for now. Beyond the above recommendations, You can have your MacBook Pro examined at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support

Axel F.

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macbook freezes & restarts

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