You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

šŸ’” Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no oneā€™s replied in a while. To start the conversation again, simply ask a new question.

Call forwarding keeps switching off

I have had issues with my call forwarding working since a few updates ago, but this latest update (15.3.1) has totally screwed it up. When I turn call forwarding on, it will turn itself off again, sometimes right in front of my eyes. Iā€™ll toggle the switch to green and itā€™ll switch itself off again. When it ā€œappearsā€ green, when I try and enter the ā€˜forward toā€™ number, it doesnā€™t save. If I go out of the call forwarding section and back in again, the switch will be mysteriously turned off again.


I have tried turning call forwarding off, restarting my phone, turning it on again, restarting my phone, and it will have turned call forwarding off again on its own.


I have tried turning call forwarding on, restarting phone, and itā€™ll have turned itself off again.


I have tried doing the above with and without my wifi, mobile data and bluetooth turned on (note: I actually have to turn all 3 off to even get the call forwarding section of settings to even load).


Honestly so sick of this. For the price of these phones, they struggle to even work as phones.

iPhone 11, iOS 15

Posted on Feb 11, 2022 8:28 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2022 4:47 AM

You are correct. I figured this out on my own earlier when I put my SIM card into an Android phone and it did the same thing - difference being the Android phone told me with an error message that it was a SIM card error. My iPhone never told me this, it just didnā€™t work. Have replaced the SIM with a new one and it appears to be working.


Thanks - correct answer and hopefully may be helpful to someone else.

2 replies
Question marked as Top-ranking reply

Feb 12, 2022 4:47 AM in response to SravanKrA

You are correct. I figured this out on my own earlier when I put my SIM card into an Android phone and it did the same thing - difference being the Android phone told me with an error message that it was a SIM card error. My iPhone never told me this, it just didnā€™t work. Have replaced the SIM with a new one and it appears to be working.


Thanks - correct answer and hopefully may be helpful to someone else.

Call forwarding keeps switching off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.