You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone storage shows gigs of video attachments, but all are deleted

I have an XR, and in my iphone storage in settings, it says I have 4.11 gigs worth of video attachments in my texts, but all of them have been erased. How do I get rid of this storage?

Posted on Jan 22, 2022 6:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2022 4:43 AM

Hello,

If the videos were attached to text messages, and you deleted the text messages, the videos should also be deleted. However try this:

Go to the Photos app on your phone then Albums > Utilities > Recently Deleted. Are they there? If so delete them from there.

Then restart the phone and see this:

How to check the storage on your iPhone, iPad, and iPod touch

Good luck.

1 reply
Question marked as Top-ranking reply

Jan 23, 2022 4:43 AM in response to MaKaylaaa

Hello,

If the videos were attached to text messages, and you deleted the text messages, the videos should also be deleted. However try this:

Go to the Photos app on your phone then Albums > Utilities > Recently Deleted. Are they there? If so delete them from there.

Then restart the phone and see this:

How to check the storage on your iPhone, iPad, and iPod touch

Good luck.

iPhone storage shows gigs of video attachments, but all are deleted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.