Apple Card Disappeared When I Got A New Phone. Can’t Put It Back In For Some Reason.

Question

Level 1

8 points

Apple Card Disappeared When I Got A New Phone. Can’t Put It Back In For Some Reason.

I want to know how to get my apple card into my wallet again. I don’t know the numbers because it was located on the card information when it was in my wallet. I can’t scan it in because there are no numbers on the card. There is no option to input an apple card - only a regular debit/credit/transit card. I tried checking my account online for that information but no luck so far.

The funny thing is that apple card is still in its default setting and I can still use it to make purchases. The trouble is trying to go into the wallet and looking at the purchases I made or making a payment. I have to go on my browser to do that now which can be inconvenient.

Any suggestions?

iPhone 13, iOS 15

Posted on Jan 5, 2022 3:19 AM

Reply

Answer 1

Top-ranking reply

askbarnabas

Level 10

103,861 points

Jan 6, 2022 7:28 AM in response to rattytrinity

I want you to try something bold.

Go to iCloud.com>sign in>go to account settings>select the device>select remove Apple Pay.
The restart your device.
See if it will set up Apple Pay again.
If none of this works call Goldman Sachs at 1.877.255.5923 to see if they can reset the card.

Reply

Answer 2

rattytrinity Author

Level 1

8 points

Jan 6, 2022 7:24 AM in response to askbarnabas

It gives the option for “Debit or credit card” and “transit card.” I choose “debit or credit card” and it asks me to either scan the card or enter card details manually. It doesn’t recognize the card when I scan it and it doesn’t have numbers on the card so I can’t enter it in manually.

Thanks for helping me!

Reply