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Csgilbert74 Author

Level 1

4 points

Face ID not working

Face ID not working and my phone is over a year old. Will Apple fix/repair my phone at no cost due to this being a security issue?

Posted on Dec 30, 2021 12:02 PM

Top-ranking reply

Seallbay

Level 5

5,635 points

Posted on Dec 30, 2021 1:14 PM

If it's out of warranty, you will probably still have to pay. You can get more information about repair prices here: iPhone Repair - Official Apple Support.

However, you can check the consumer law rights for your country here: Apple Products and Consumer Law Rights. Your iPhone's problem could be covered by it.

-- Jay (they/them)

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Face ID not working

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