You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I need help with my Apple TV on my tv?

I can’t watch movies that I’ve Purchased it’s asking me to pay for them again?

iPhone X, iOS 14

Posted on Dec 19, 2021 6:07 AM

Top-ranking reply

Community+ 2024

Level 10

142,716 points

Posted on Dec 19, 2021 11:07 AM

Verify that the Apple ID account for Apple TV matches the Apple ID account as used for the purchase. It won’t work if there is a mismatch there.

To sign in to the Apple TV app, navigate to the in-app Settings (sprockets wheel icon), and enter your account credentials there.

View in context

Similar questions