I think I overpay my Apple card?

Hi, you must notify in writing Goldman Sachs immediately to preserve certain legal rights you have.

WHAT TO DO IF YOU FIND A MISTAKE ON YOUR MONTHLY STATEMENT

If you think there is an error on your Monthly Statement, write to us at:

Lockbox 6112

P.O. Box 7247

Philadelphia, PA 19170-6112

In your letter, give us the following information:

• Account information: Your name and the email address associated with your Apple Card Account.

• Dollar amount: The dollar amount of the suspected error.

• Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a

mistake.

You must contact us:

• Within 60 days after the error appeared on your Monthly Statement.

• No later than 11:59 P.M. ET on the day prior to the date an automated payment is scheduled, if you want to stop payment on the

amount you think is wrong.

You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question.

https://www.goldmansachs.com/terms-and-conditions/Apple-Card-Customer-Agreement.pdf

Calling or chatting will not preserve your legal rights.

You can download your monthly statements several ways.

https://support.apple.com/en-us/HT211236

I hope this helps.

Hi, they will send a letter to the address that you gave them for your account. They have no more than 30 days to do so.

The letter will detail what they are doing. If GS uses case numbers it will be included in the letter. During this time you’ll not have to pay interest on the amount in question and the amount disputed does not need to be payed.

Goldman Sachs must reach a decision with 90 days. If you do not agree with their decision you can take it to the next level, which includes arbitration. Here is the link to the document that provides further information on this subject,

https://www.goldmansachs.com/terms-and-conditions/Apple-Card-Customer-Agreement.pdf

Patience is the key until you hear from GS. Beyond this you’ll need to consult with an attorney in your state. This community cannot provide legal or financial advice. Best wishes.