Big Sur re-install stuck

My MacBook Pro 13" 2017 is trying to re-install Big Sur but is not loading and the install estimate went from 2 hours to 8 hours! Then back to 6 hours.


The logs from the Installer log contain the following:


DHCP en5: INIT transmit failed


and what is in this Installer Log


any help please?




MacBook Pro with Touch Bar

Posted on Oct 20, 2021 06:56 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2021 10:20 AM

romanowski03 wrote:

My MacBook Pro 13" 2017 is trying to re-install Big Sur but is not loading and the install estimate went from 2 hours to 8 hours! Then back to 6 hours.

The logs from the Installer log contain the following:

DHCP en5: INIT transmit failed

and what is in this Installer Log



How is this being installed? If from Recover I would get on a faster Network if your download speed is suspect.




You can always try a safeboot and launch the installer from this environment.


If you download the installer successfully it will be sitting in your Applications folder "Install macOS Big Sur.app" you launch it like any other application.


If no installer, or you issue continues you can try the download from the Terminal.app copy & paste:

softwareupdate --fetch-full-installer --full-installer-version 11.6


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1 reply
Question marked as Top-ranking reply

Oct 23, 2021 10:20 AM in response to romanowski03

romanowski03 wrote:

My MacBook Pro 13" 2017 is trying to re-install Big Sur but is not loading and the install estimate went from 2 hours to 8 hours! Then back to 6 hours.

The logs from the Installer log contain the following:

DHCP en5: INIT transmit failed

and what is in this Installer Log



How is this being installed? If from Recover I would get on a faster Network if your download speed is suspect.




You can always try a safeboot and launch the installer from this environment.


If you download the installer successfully it will be sitting in your Applications folder "Install macOS Big Sur.app" you launch it like any other application.


If no installer, or you issue continues you can try the download from the Terminal.app copy & paste:

softwareupdate --fetch-full-installer --full-installer-version 11.6


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Big Sur re-install stuck

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