Tried to place order, money was deducted from my bank but no order information after 24 hours

Tried to place order, money was deducted from my bank but no order information after 24 hours. How to contact support and get my money back

Posted on Oct 12, 2021 5:51 AM

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Payment deducted but order was not placed Hello, I was trying to place online order through apple India on 7th march 2021 but my payment is deducted and order was not placed. I haven’t received any email from apple regarding payment or order. So my question is where can raise issue to get back my money in my bank account.
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Money got deducted from my bank account but order is not placedd I tried to prebook iPhone 14 pro and charger on 12th September, 2022. Amount 141800/- INR was debited from my bank account. I paid using net banking but the order was not placed. I haven't got any mail regarding the order, neither the order number nor the details regarding to that. What should I do for the refund of the debited amount?
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I tried to prebook iPhone 14 pro and charger on 12th September, 2022. Amount 141800/- INR was debited from my bank account. I paid using net banking but the order was not placed. I haven't got any mail regarding the order, neither the order number no How can i get my money back
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1 reply

ProustGiulio

Level 10

209,808 points

Oct 12, 2021 5:54 AM in response to gp5449

Are you sure your order went to Apple Online Shop?

Did you get an email (check also your spam folder) from Apple with your order code?

Should be this case, contact Apple Online Shop and ask them.

Regards

Giulio

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Tried to place order, money was deducted from my bank but no order information after 24 hours

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