Cannot reset security questions We do not have sufficient information to reset your security questions.

I want to reset the security question, but this message keeps popping up, what can I do?


Cannot reset security questions We do not have sufficient information to reset your security questions.



Posted on Sep 29, 2021 08:13 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2021 08:16 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Sep 29, 2021 08:16 AM in response to eun114

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485


If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication:


Two-factor authentication for Apple ID --> https://support.apple.com/HT204915


If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

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Cannot reset security questions We do not have sufficient information to reset your security questions.

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