security question reset problems

hi,

i have problem reset security questions, when i try to reset them i get this message:

"Cannot Reset Security Questions

We don’t have sufficient information to reset your security questions."

how to fix that?

iPhone 5, iOS 10

Posted on Apr 18, 2021 08:24 AM

Top-ranking reply

Niel

Community+ 2025

Level 10

739,565 points

Posted on Apr 18, 2021 08:33 AM

You need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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