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Did a factory reset. When restarting it comes up with another Apple user.

Did a factory reset. When restarting it comes up with ****@ ooe.de as the Apple user.




[Email Edited by Moderator]

Posted on Sep 29, 2021 6:23 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2021 6:26 AM

It looks like you have a second hand phone. If you can’t contact the prior owner to have them remove the activation lock, you will never be able to use that phone.

1 reply

Did a factory reset. When restarting it comes up with another Apple user.

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