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User profile for user: gullianbinet
gullianbinet Author
User level: Level 1
6 points

Safari wont open

I have tried numerous times to open safari but it flashes on the screen and won’t open. I get a message saying that my problem will be sent to Apple. It is a really long message and I don’t understand it. This is the start of the message -

Process:              Safari [871]

Path:                 /Applications/Safari.app/Contents/MacOS/Safari

Identifier:           com.apple.Safari

Version:              15.0 (16612.1.29.41.4)

Build Info:           Safari-7612001029041004~8 (612A78a)

Code Type:            X86-64 (Native)

Parent Process:       ??? [1]

Responsible:          Safari [871]

User ID:              501


Date/Time:            2021-09-27 15:33:58.193 +1000

OS Version:           macOS 11.6 (20G165)

Report Version:       12

Anonymous UUID:       924FF881-51F9-CC0A-DD75-6266D966A516



Time Awake Since Boot: 600 seconds


System Integrity Protection: enabled


Crashed Thread:       0 Dispatch queue: com.apple.main-thread


Exception Type:       EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes:      0x0000000000000001, 0x0000000000000000

Exception Note:       EXC_CORPSE_NOTIFY


Termination Signal:   Illegal instruction: 4

Termination Reason:   Namespace SIGNAL, Code 0x4

Terminating Process:  exc handler [871]


Application Specific Information:

Crashing on exception: <UnifiedTabBarButton: 0x7f8248064270>: invalid parameter not satisfying: isfinite(newOrigin.x)


Application Specific Backtrace 1:

0  CoreFoundation                     0x00007fff206551db __exceptionPreprocess + 242

1  libobjc.A.dylib                    0x00007fff2038ed92 objc_exception_throw + 48

2  CoreFoundation                     0x00007fff2067e352 +[NSException raise:format:arguments:] + 88

3  Foundation                         0x00007fff2143d4d2 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 191

4  AppKit                             0x00007fff22e1df07 -[NSView setFrameOrigin:] + 1642

5  AppKit                             0x00007fff22e281bc -[NSView setFrame:] + 394

6  Safari                             0x000000010b49e174 __40-[UnifiedTabBar _layoutButtonsAnimated:]_block_invoke + 777

7  CoreFoundation                     0x00007fff205cf5f7 __NSARRAY_IS_CALLING_OUT_TO_A_BLOCK__ + 7

8  CoreFoundation                     0x00007fff205d3763 __NSArrayEnumerate + 848

9  Safari                             0x000000010b49dce9 -[UnifiedTabBar _layoutButtonsAnimated:] + 542

iMac 27″, macOS 11.5

Posted on Sep 27, 2021 4:25 AM

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User profile for user: Ronasara
Ronasara
User level: Level 6
15,043 points

Posted on Sep 27, 2021 10:46 AM

There have recently been many reports of a broad range of new problems on this support site about the latest release of Safari v15. It is included in the downloads for Big Sur and Catalina. If you are experiencing these problems, you can use another browser such as Firefox or Chrome and they will work for you until a newer version of Safari is released.


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User profile for user: Ronasara
Ronasara
User level: Level 6
15,043 points

Sep 27, 2021 10:46 AM in response to gullianbinet

There have recently been many reports of a broad range of new problems on this support site about the latest release of Safari v15. It is included in the downloads for Big Sur and Catalina. If you are experiencing these problems, you can use another browser such as Firefox or Chrome and they will work for you until a newer version of Safari is released.


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User profile for user: Cres-412
Cres-412
User level: Level 1
8 points

Oct 18, 2021 7:44 AM in response to gullianbinet

I've been having the same problem with v.15 for about two weeks now. It began after I inadvertently turned on two different 1Password extensions in the Safari Extensions Menu. As soon as I start the browser, it flashes and disappears. Initially, the crash reports listed the two 1Password extensions and a mention of "undefined", which I took to mean there was a conflict in the Extension Manager. Luckily Safari opened again just once, letting me deselect both extensions. After that it went on crashing. More recently, though, the crash reports start like this: "The default interactive shell is now zsh.

To update your account to use zsh, please run `chsh -s /bin/zsh`. For more details, please visit https://support.apple.com/kb/HT208050," and the reference to the undefined extensions is gone. So I still can't open Safari in the Mac user account where this happened, but fortunately the problem seems to be confined to that specific user account. As soon as I switch to another account on the same Mac, the problem is gone, so there is a workaround of sorts.

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User profile for user: Ronasara
Ronasara
User level: Level 6
15,043 points

Sep 27, 2021 4:32 PM in response to gullianbinet

Now I understand. Since Safari doesn't work, you can't do the download. Here is what you might do. Have someone else download the installer DMG file for a Mac and place it on a USB flash drive. Then you can insert the drive in your Mac to install the browser file. Once you have it installed, then you can access the internet's web pages. Good luck.

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Safari wont open

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