Update 15 not loading

I have an IPOD 7th gen touch that i'm trying to update to 15 from 14.???

I am getting an error code, could no update (4000)

My ITUNES is up to date.

Suggestions, please

Posted on Sep 23, 2021 02:57 PM

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Posted on Sep 23, 2021 08:18 PM

Try updating directly on the iPod (Settings>General>Software Update)

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Update 15 not loading

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