volume of MacBook Pro goes down automatically

Raj.tyagi wrote:

I have recently bought MacBook Pro M1 chip , however when I use the apple wired headphones with it the volume keeps going down to zero , I have set up the volume to max in preferences , but I have to keep increasing the volume again and again , can't find a solution. it becomes really irritating after a while.

Seems like this is a bug...

Have you tried other alternative headphones to test by comparison.

I have no insight here. To drill down on the issue you can Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

You can file a bug report here using the same link:

submit your Apple Feedback http://www.apple.com/feedback