I dropped my phone in water today
I dropped my phone is water today and now my face ID isn’t working. I dropped my phone in water a few times before but my face ID would always work. What should I do?
iPhone X, iOS 14
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Genius Bar appointment - Unfortunately this online reservation is now difficult to get to directly. Go to https://www.apple.com/retail/geniusbar/ > Get hardware help. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair" --> Sign in with Apple ID
Click on this link to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> https://locate.apple.com/country
For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service
For instructions on how to 'Get your iPhone, iPad, or iPod touch ready for service' click here --> https://support.apple.com/HT201557
- "To protect your information and save time, follow these steps before you get service for your device."
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support