I am unable to boot up my iMac 2012. Disk utility shows that I have an Apple disk image with mac os base system. There is no mac os HDD showing. Unable to use erase or restore on disk utility. I have tried internet recovery but still unable to boot up iMac. Please advise. Thanks
iMac 27″, OS X 10.10
Thank you.
It appears your internal drive has failed. If this is a 2012 or newer iMac, you could purchase an external SSD and set it as your startup disk: How to Setup and Use an External SSD as y… - Apple Community. Apple will not repair this iMac, unfortunately.
You could also consider a new Mac.
Best of luck!
Jack
Welcome to the Apple Support Communities.
Please go to Disk Utility, and select "View" > "Show All Devices". Select each device (or entry shown), and take a photo of it and upload them all here.
Jack
Thanks Jack - I will try the external hard drive but not hopeful . I am waiting for the launch of the new 27in iMac from Apple . May have to wait until 2022
Steve
Imac start up disk
