You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am unable to boot up my iMac 2012. Disk utility shows that I have an Apple disk image with mac os base system. There is no mac os HDD showing. Unable to use erase or restore on disk utility. I have tried internet recovery but still unable to boot up iMac. Please advise. Thanks
iMac 27″, OS X 10.10
Thank you.
It appears your internal drive has failed. If this is a 2012 or newer iMac, you could purchase an external SSD and set it as your startup disk: How to Setup and Use an External SSD as y… - Apple Community. Apple will not repair this iMac, unfortunately.
You could also consider a new Mac.
Best of luck!
Jack
Thank you.
It appears your internal drive has failed. If this is a 2012 or newer iMac, you could purchase an external SSD and set it as your startup disk: How to Setup and Use an External SSD as y… - Apple Community. Apple will not repair this iMac, unfortunately.
You could also consider a new Mac.
Best of luck!
Jack
Welcome to the Apple Support Communities.
Please go to Disk Utility, and select "View" > "Show All Devices". Select each device (or entry shown), and take a photo of it and upload them all here.
Jack
Thanks Jack - I will try the external hard drive but not hopeful . I am waiting for the launch of the new 27in iMac from Apple . May have to wait until 2022
Steve
Imac start up disk
