Activation

My mom got a new phone and I’m using her old one. I reset it to factory settings and I can’t get past the activation setting what do I do.

iPhone 8 Plus, iOS 14

Posted on Aug 12, 2021 11:25 AM

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Posted on Aug 12, 2021 11:28 AM

Your mom's phone is activation locked. She needs to remove her Apple ID from it in order for you to use it.


Have her got through the steps in the following support article:

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Question marked as ⚠️ Top-ranking reply

Aug 12, 2021 11:28 AM in response to Cattlekid1275

Your mom's phone is activation locked. She needs to remove her Apple ID from it in order for you to use it.


Have her got through the steps in the following support article:

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Activation

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