You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I purchased 2 license for Office19. The Office 19 was installed on my PC. When try to use Office 19 it ask me for a phone number or Microsoft Account ID. I follow the instrction and put in one the Keys . The prompt said wroung Key.

I purchased 2 license for Office19. The Office 19 was installed on my PC. When try to use Office 19 it ask me for a phone number or Microsoft Account ID. I follow the instrction and put in one the Keys . The prompt said wroung Key.

Windows, Windows 10

Posted on Aug 7, 2021 10:19 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 8, 2021 7:35 AM

Try contacting Microsoft since that is their software.


Microsoft Support

1 reply

I purchased 2 license for Office19. The Office 19 was installed on my PC. When try to use Office 19 it ask me for a phone number or Microsoft Account ID. I follow the instrction and put in one the Keys . The prompt said wroung Key.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.