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Hi, I received an Iphone se 2016, It's a long story but pretty much I have the phone and I tried to restore it through Itunes, but It still has the previous owners apple Id on it, what can I do? I don't have contact with the previous owner.

Hi, I received an Iphone se 2016, It's a long story but pretty much I have the phone and I tried to restore it through Itunes, but It still has the previous owners apple Id on it, what can I do? I don't have contact with the previous owner.

iPhone SE

Posted on Aug 4, 2021 9:25 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2021 9:58 PM

DarkRepulser935 Said:

"Hi, I received an Iphone se 2016, It's a long story but pretty much I have the phone and I tried to restore it through Itunes, but It still has the previous owners apple Id on it, what can I do? I don't have contact with the previous owner."

-------


A Scam, Perhaps?

Seems you were scammed, though a fill assumption, on my part.


So, Where to Go from here:

I. You Need to Contact the Seller:

Whomever the seller is, they need to log themselves out of this, if not your account.


II. Where was this Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be held accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.


Or...


C. A Retailer (i.e. Thrift Store)?:

If purchased at a retailer, take it back, asking what your options are for return.So, talk to the store Manager, asking if you can get a return.

2 replies
Question marked as Top-ranking reply

Aug 4, 2021 9:58 PM in response to DarkRepulser935

DarkRepulser935 Said:

"Hi, I received an Iphone se 2016, It's a long story but pretty much I have the phone and I tried to restore it through Itunes, but It still has the previous owners apple Id on it, what can I do? I don't have contact with the previous owner."

-------


A Scam, Perhaps?

Seems you were scammed, though a fill assumption, on my part.


So, Where to Go from here:

I. You Need to Contact the Seller:

Whomever the seller is, they need to log themselves out of this, if not your account.


II. Where was this Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be held accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your money back.


Or...


C. A Retailer (i.e. Thrift Store)?:

If purchased at a retailer, take it back, asking what your options are for return.So, talk to the store Manager, asking if you can get a return.

Hi, I received an Iphone se 2016, It's a long story but pretty much I have the phone and I tried to restore it through Itunes, but It still has the previous owners apple Id on it, what can I do? I don't have contact with the previous owner.

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