my MacBook Pro glitches and shuts down randomly even when its fully charged
my MacBook Pro glitches and shuts down randomly even when its fully charged
MacBook Pro 13″, macOS 11.4
Question marked as
ayaabdullah wrote:
my MacBook Pro glitches and shuts down randomly even when its fully charged
Uninstall any and all third party Antivirus, Cleaners, Optimizers, VPN, speeder uppers....
—For hardware issues—Use Apple Diagnostics to test your Mac
—To get a good look at your System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com
\If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.
To trouble shoot further you can:
—Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.
Login and test. Reboot as normal. Caches get rebuilt automatically.
In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.
This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac
This will tell you if it a universal issue or isolated to your user/admin account.
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus