Back of iPhone cracked while using apple case.

Hello, I recently dropped my phone in a silicone apple case abd was wondering if apple gives me a new one as it was in the case and still cracked.

Posted on Jun 20, 2021 6:35 PM

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Posted on Jun 20, 2021 6:47 PM

Apple is unlikely to cover accidental damage, absent AppleCare+ coverage and a service fee.


For repair info, see iPhone Repair - Official Apple Support

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Jun 20, 2021 6:41 PM in response to Daruster1

Daruster1 wrote:

Hello, I recently dropped my phone in a silicone apple case abd was wondering if apple gives me a new one as it was in the case and still cracked.

Does the case provide a warranty to cover this?


Silicone cases are not typically a good option for preventing damage when the phone is dropped.

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Back of iPhone cracked while using apple case.

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